steve g.

I purchased a refurbished laptop from this seller and had a number of issues. First, it arrived late. It also did not work properly and was actually somewhat dirty when I received it. I spoke with their customer service (after I had installed anti-virus) and was told how to repair the unit. I then found, after providing them with the number from the back of the unit, that it had not actually been "completely" refurbished. I had to return it to them (at my cost) to get a refund, which turned out to be $20 short of the full amount, even though I was promised in writing to get a full refund due to their issues. When I attempted to contact them (email is all they accept) I received no response. They suck!