I can not agree more with numerous complaints detailed previously. Dress Lily is impossible to contact once you have a problem, in my case no confirmation of shipping after 20 days of confirmation of payement. More and more, this company seems like a a thief (phone number for customer support no longer in service, confirmation number not valid, online chat never available, and email sent as a reply to confirmation of payement just came back to me,...) Avoid this company at all costs!