Stephen R.

In July, ordered incorrect cartridge. Called them, explained situation, gave them correct cartridge information ( two times) to exchange for correct one. Sent me return label. Shoplet stated correct one would be sent when incorrect one was received back. After over one month received cartridge; however, it was incorrect cartridge. Called them back to inform them of this error and now they want to charge a 50% restocking fee, plus I have to pay return postage. They just lost a long time customer.

Discovered a fictitious regarding our office encouraging other patients to visit another practitioner. When we sent an e-mail to "ratemds.com" requesting removal of this fake review, they edited out the practitioner's name and left the negative, false review. "Ratemds.com" will not return ANY telephone messages. It is disgraceful that anonymous, false reviews are allowed to be posted without retribution; plus they alter the review to suit their site.

Healthgrades allows false anonymous reviews to be posted. When contacted and presented with the facts, they refuse to remove the false review; however, then Healthgrades contacts you on how to improve your negative rating for a fee! Practitioners do not request to have their office listed on Healthgrades, yet this company allows anonymous reviews without factual investigation to the posts.