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THIS SITE IS FULL OF SCAMMERS, IF YOU ARE LUCKY ENOUGH TO RECEIVE YOUR GOODS THEY WILL BE UTTER CRAP ANYWAY. MOST OF THE COMPANIES ADVERTISING ON THIS SITE JUST KEEP YOUR MONEY AND NEVER SEND OUT THE GOODS. THEN THEY GIVE YOU LAME EXCUSES, TELLING YOU YOU HAVE TO PAY 90% IN EXPORT DUTIES. IF YOU DO DECIDE TO DO BUSINESS WITH THEM ONLY PAY THROUGH PAYPAL.
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Dear Stephen,
This is Echo from Alibaba International Service. I am sorry to learn that you are not satisfied with the quality of the products you ordered on Alibaba.com.
Kindly note that you can submit a complaint via the Complaint Center on Alibaba.com at: http://channel.alibaba.com/complaint/home.htm?spm.
Also, we have a professional online customer service team at your service 24- hours, 7-days a week.
Please follow the steps below to get live help from our service specialists:
1. Go to our customer support page: http://service.alibaba.com/buyer/contact_us.htm
2. Click “Live Chat” to tell our agents about your concerns
They will do their best to assist you accordingly. I sincerely hope your problem to be sorted out soon.
Regards,
Echo
Alibaba International Customer Service