Stephanie W.’s Reviews of NoMoreRack & more

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“I have ordered 2 times from this site”

11/15/13

I have ordered 2 times from this site. The 1st time it took close to a month to receive my purchase. Thinking maybe something has gone wrong with the postal service. (My package looked like they had kicked it all the way to my house. So, I decided I would try ordering again from them and give them "the benefit of the doubt" I ordered something about 3 weeks ago, and I'm still waiting for it. I did get an email today saying my order had just been mailed? 3 weeks after ordering, and they are just
Shipping it.
I do have to say that their prices are pretty good, but don't order if you need your purchase quickly!

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Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.