- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Looked up free resume help and went to this site.
Although the resume templates are nice they surprise you at the end and with a small charge and then continue to charge you monthly(which once you read it states they will charge weekly). I did not receive any correspondence or support to inform me of these charges and my supposed continued account. I have contacted the company and my credit card and will also contact the better business bureau. Sneaky and deceptive and most of all very disappointing
Tip for consumers:
Find a company with quality AND values!
Stephanie T.'s review of LiveCareer earned 3 Very Helpful votes
Stephanie hasn’t received any thanks yous.
Stephanie doesn’t have any fans yet.
Stephanie isn’t following anybody yet.
Empty.
I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Stephanie T.,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Our record shows that a prorated refund in the amount of $26.85 has been processed today by one of our representatives. You'll see it on your bank statement within 2-3 business days. An email confirmation has been sent for your records.
We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing Team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer