Not refunding back my money is considering stealing. First of all, I did not ask for a refund if you follow the conversation below. All I wanted was a simple switch from Danvers, MA to Revere, MA Since that's where I live I wanted to go see the movie in Revere just because I wanted to be on time picking up my kids after the movie because traffic would have been bad when it was time to go home. What ever you're company is doing is unfair to your customers. Why you want to make unsatisfied customers? Why is my business good enough for you? Why you don't want to your customers to keep coming back. Rules are rules yes everything should have rules, but please tell me why instead of granting me the simplest request to go to a nearest theater but you rather keep my money for no service and that is STEALING FROM YOUR CUSTOMERS. How will your business grow when nobody has anything good and positive to say about you? I demand an answer back and a transfer to Revere theater.
Thank you