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Stephanie S.

Contributor Level

Total Points
80

1 Review by Stephanie

  • Zazzle

12/30/15

I would rate them lower, but they were fast on my save the dates and invitations. I ordered plain envelopes on 11/9. Around 2 weeks later I sent an email asking if there was any update on them. They responded with it could take 2-3 business WEEKS to manufacture these. I was not aware of this, and I still don't understand how custom invitations with envelopes ship within 2 days of ordering. I waited till around 12/10 to email, still no envelopes. They emailed back that they were still working on them and they would upgrade my shipping. 12/21 I finally received an email saying they were going to ship. 12/24 they finally departed the facility even though it said next day air. Almost 2 months and I still have not received them. They did great with my save the dates and invitations but a simple thing like this makes me very iffy to order anything else from them.

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Zazzle S. – Zazzle Rep

Thank you for the feedback and we wholeheartedly apologize that the turnaround time for envelopes is a bit longer than most of our other products. We will have someone from our CS Team reach out to you shortly. Thank you.

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Debbie C. reviewed Zazzle
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I liked the invitations but didn't like zazzle putting marketing on the envelopes very dssapointed.