Stephanie P.

If I could give Airrattle a 0 I would.
My husband placed an online order for an air soft gun for my son and never received a receipt, confirmation email, nothing so we assumed called our credit card company and they did not charge our account either. Tried called and emailing the company- no responses.

So, my son convinced me to try one more time ordering this item for him and I did. The exact same thing happened again. Low and behold the next week I receive two of the exact same guns. Tried calling, emailing, called my credit card company and they would not respond nor help with my return, and I'm still fighting to get my money back. I have had to contact the BBB in Ohio and that is the only way I have received any type of response from AirRattle. Please don't wait your time or money buying from this company as they now want to charge me a "restocking fee" for my duplicate orders which they are saying notices must have gone into my "spam" bucket. Total scammers and I tried putting a comment on their website, but they wouldn't post it!