Stephanie K.’s Reviews of NoMoreRack & more

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NoMoreRack

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“Worst shopping experience possible!”

12/8/13

Worst shopping experience possible! And I havent even received my order yet so I dont know what the quality will be like. We ordered 3 tablets for our kids Christmas presents on 12.01. Order is still "processing", however you can be damn sure they took our money! I have sent 6 emails about our order not going through and I have gotten the same "form letter" response. Never once answered my questions. I also tried calling and doing their live chat. No one answers ever. Im afraid we wont get them by Christmas and those were their Santa presents. They wont cancel my order or ship it! DO NOT ORDER FROM THIS SITE!

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Vincent D. – NoMoreRack Rep Over a year old

Hi Stephanie K.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.