Stephanie D.

After having ordered a mug in late September for a friends birthday that was on the 8th of October, I was aware that given the so called 'table' they had that it might be a little late. I received an email on the 2nd saying the mug had been shipped and looking at the 'table' I expected it on the 13th, as it apparently takes 11 days for it to arrive in the UK from the USA. By the 13th, it hasn't arrived and I'm quite disappointed as it is a while past my friends birthday. Messaging Redbubble to inquire about my order I was then told that mugs take 14 days despite that NOT being what it said on the table. He also proceeds to tell me that it will arrive on the 21st of October, the numbers being all off. Okay, I think, I'll give them another chance and just wait till the 21st.

It has now been exactly three weeks since the order was supposedly shipped and I have not seen it or heard from it at all. I will not be using this service again.