Stephanie B.

This is the second time I have ordered from ideeli.com. The first time, I ordered a dress, and it came quick, correct size, and I was thrilled. I have looked at the site periodically throughout the year since then, and right before Christmas found a mirror. I placed my order and thought I was done. Then, a different day, I starting searching for other websites similar to this one, sample sales. In doing this, ic ame across this site- and started reading the HORRIBLE reviews about thesite. I was shocked! I crossed my fingers and paryed my mirror would arrive safe, and in one piece. First, I received the email about the 5 day delay, which I had read about. Of course the 5 days took more like ten. Then, my order finally arrived yesterday, a month after ordering. I carefully laid the box on the floor, and started tp slide my mirror out of the box- and the thing completely fell apart. The glass, surprisinlgy was the ONLY thing intact. The mirror is in shambles. After reading everyone elses reviews abouyt their TERRIBLE customer service, I decided to take it is a $40 loss and lesson learned. I did write the customer service people, but feel it would be more headache, to pay for shipping back, and deal with this company for god knows how long. I choose to maybe fix the mirror with a lot of glue and nails, and never, never, order from this company again.