Stephaine C.

I received my wedding dress and there were sections that were not even sewn on, "embellishments" falling off, holes in the fabric and the cut of the dress was so horrible I would have been better getting a dress from my local thrift shop. I was appalled at the condition and packaging of the dress and the customer service is even worse. They've tried to blame everything I'm pointed out (in nearly 20 photos) on shipping and asked me to ignore the flaws. The email I received from them today said that I was being a perfectionist and that if I just ignored the flaws my dress would be perfect. I am by no means being a perfectionist, I simply want the dress I ordered in decent condition. I paid money for a product and received something completely unacceptable. I would never order from them again and would advise any one else considering them to purchase your dress elsewhere.