Almost everything bad you read and then some. Ditto to all the problems. What I find particularly astonishing is that Fedex let's them use their name. Called Fedex to try and track my way overdue package only to find out it will end up in my local post office which doesn't deliver to homes and is closed on Saturdays. No way they can possibly stick to the advertised delivery times. Also, when I contacted customer service about the daily changing discounts being applied to orders not yet rec'd they never responded. It's true, they just don't care. STAY AWAY!