I ordered two items on December 26 it was supposed to ship to my job since am rarely home and I have not yet received the items. I called to find out what happened to items according to consumer service " the shipping address was different my from my billing address " when I explained it to her she said " she's going to ship it out to me " I have not received anything, I did call back again spoke to the supervisor she apologized and said " she's going to ship the items express and waived the fees " that was on January 22 and I still didn't received the items so I reported them to corporate. I would never ever order anything from this company again this is the worst I ever experienced ordering stuff online.