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I am updating my review to the Endoscope camera purchased from Banggood. Com as i have now got it working correctly. I belive it was the QR code reader at fault. I would now highly recommend this camera as it works great, and now wish to give it a five star rating. Thanks Banggood its spot on :) regards Stef.
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We are so sorry for hearing that.
For this problem, please kindly send the photo/video evidence to cservice@banggood.com and our technician will offer you the best solution in 48 hours.
Photo and video evidence is part of our policy which allows us to fully recognize the problems with the items and ensue these issues are rectified in the future. We are not able to offer any solution without photo evidence.
Hoping we can have your understanding.
Best regards
Banggood Team
Dear Stef b.
We are so sorry for hearing that.
For this problem, please kindly send the photo/video evidence to cservice@banggood.com and our technician will offer you the best solution in 48 hours.
Photo and video evidence is part of our policy which allows us to fully recognize the problems with the items and ensue these issues are rectified in the future. We are not able to offer any solution without photo evidence.
Hoping we can have your understanding.
Best regards
Banggood Team
Dear Stef b.,
We are so sorry that the item you received can not work.
Could you please take some photos/video of showing whatever is faulty with the item? https://www.banggood.com/Contact-Us_hi111
We will offer you the best solution ASAP once we get photos evidence.
Hoping for your kindly understanding.
Best regards
Banggood Team