Stefanie P.

Looks like I just lost $186. Mailed in my gift card as instructed with the shipping label they provide, but no amazon gift card mailed back. Emailed customer service and they say they haven't received anything. One week to mail a letter from Oakland to San Francisco? More likely card is lost or receipt never acknowledged by them. Nobody can prove it wasn't "lost in transit" which of course they aren't liable for. Like Jay said in his review, the shipping label has no tracking number so there's no way to see what actually happened. And according to a review on 1/12 the actual owners left the company so nobody there gives a crap about upholding any kind of standards. What's with the excellent review by the Better Business Bureau? What a joke.