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STan S.

1
Level 1 Contributor

Contributor Level

Total Points
213

2 Reviews by STan

  • Banggood

9/30/20
Verified site experience

I ordered a battery charger which arrived not working. I have tried multiple times to contact Banggood and nobody is replying to me. I am wondering if buying here is a good idea because of this.

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. The warranty period for an item begins on the day the item is delivered to you.

We have already contacted you, if the problem has not been solved, please contact us at vipservice@banggood.com

Best regards,
Banggood Team

  • Bonanza

7/2/15

Bouth $52 in chinese items on this site, and seller took money and ran. Bonanza kicked him off site, and tells me "too bad". I feel Bonanza is responsible for the loss. I am going to file with BBB. Amount is too small for legal action, but definitely do not buy ANYTHING through this site. I will post updates as they happen. I am seeing if paypal can do anything at this point.

Here is what Bonanza wrote to me once I complained about this seller:

"The seller for your offer has been suspended from Bonanza for conduct unbecoming a good seller. They have been prevented from transacting business on Bonanza ever again. Thank you for reporting their dishonest behavior
We recommend that you immediately file a claim with PayPal against this seller to get your transaction refunded."
They are probably in cahoots with him.
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BBB Complaint filed ID *******. BEWARE of this company! BBB shows 76% bad rating for company:

http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/internet-shopping/bonanza-com-in-seattle-wa-*******/Customer-Reviews

Tip for consumers:
Do not buy through Bonanza! They are letting scammers sell on their site with no ramification when they take off with the money you give them. Very unscrupulous.. I trusted Bonanza, but not any longer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user markd57
Jackson B. – Bonanza Rep

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

STan Has Earned 13 Votes

Stan S.'s review of Bonanza earned 11 Very Helpful votes

Stan S.'s review of Banggood earned 2 Very Helpful votes

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