The first time I sent in a bag of clothes, the payout was decent and I considered it fair. The 2nd two bags I sent in, I felt that items were drastically undervalued. To give you some idea, I sent in 2 kids Osh Kosh winter coats brand new with tags and they paid me 80 cents each for them! I have ordered clothes from them and was happy with my purchase (but feel badly for the people who probably got paid 25 cents for their brand new with tags items that I bought for like $ 20!). I will never send in clothes to them again. Honestly, you would probably make out better just donating your clothes to a charity and taking the tax deduction.