Stacey H.

I'm both a buyer and a seller on Ebay. I completely support the concept of people being able to run a small internet based business to supplement their income. I salute those people.

What I do not appreciate is big businesses that offer horrible customer service and lack of business ethics ripping people like me off and Ebay simply allows it.

I recently made a large purchase that was listed as "free shipping" yet when it was delivered I had to pay shipping. I contacted the seller and they pretty much told me too bad, I wouldn't be reimbursed. I contacted ebay and they said they couldn't help me.

Ebay doesn't offer buyer protection, they offer protection to the sellers who sell thousands of items a day.

Shame on you Ebay!