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I asked and they solved my problem! I love my Kindle and it froze up. Just Ask quickly connected me with a tech. He was patient in telling me what to try and he made my problem go away in just two attempts. Very happy and will pass on info about JustAsk...
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Daniel is truly an expert on what do and his knowledge is impeccable paired with his professional...
The poor guy had to deal with an idiot (me) but he was patient and it was like a small miracle....
