I had never heard of Yodle & decided to listen to learn what it was about. I spent half my afternoon on a couple different calls with a sales person. I had a client I needed to take care of, and the sales person did not want to let me off the phone to take care of business, as he "had to finish this now!" I told him I couldn't talk right then and he finally agreed to call me back (lesson learned, I should have just ended the conversation there!) He called back, that call lasted way over an hour. Finally when we get down to the price, I realized there was no way my small business would be able to do anything at this time. He then came down on price, still too high. I told him there was no way I was making a decision of that type of expense right then & there without weighing the costs & thinking about it. I was basically told I had to do it right then. Pressure sales turn me off & I told him so. He then went on to basically insult me, my business website (which I told him we are working on redeveloping it), asked why I thought I was listening to the sales presentation if I didn't intend to sign up. He predicted "my business will be the same in a year, I'll be doing the same thing, and after listening to a few more presentations from other companies, would do nothing different". He knows nothing about me, my business, or how I make decisions! His methods were ridiculous... I felt like I was dealing with a juvenile who wasn't getting his way! After the frustration of being kept on the phone so long when I had business to take care of, and the way he treated me at the end of the call, I would not recommend taking any time to listen to a presentation! Very rude!
Hello S. S. – This is Angelica in Yodle’s corporate communications department. I read your review and I’m very sorry to hear about the experience you had with one of our sales reps. That type of behavior is not acceptable and we will absolutely look into it on our end. Please send me any other information you have on this call, including the sales rep’s name, so we can take action. This is an unfortunate circumstance but I appreciate you taking time to give us this feedback. We take these issues very seriously. You can reach me at angelica.diamond@yodle.com or 917-728-3322.