Service was fast, they sent my unlock code for my Note II in about an hour after placing the order. Could not get options 2-4 to work. Called them, after waiting on the phone for over an hour, i got a tech who told me" your phone is too new, you have to use option 1" which is put another carriers sim inthe phone to unlock it. My argument is that this is never explained or detailed on their website. You dont find out until after they get your money. The code I spent 25 dollars on may or may not work, i have no clue. I will never do buisness with these guys again, they "buy" the codes from someoen else and resell them according to their tech. Coulsnt give me a refund and basically said. Too bad. SCAM ARTISTS!