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spenser y.

Contributor Level

Total Points
81

1 Review by spenser

  • Grubhub

9/3/14

After the estimated 1.5 hour wait for our food I called to see what the delay was. Grubhub claimed the retaraunt was closed and they would refund us plus give us a15$ credit. This of course was after speaking with an extremely rude customer service rep. The next day we ordered the same thing to come to the exact same scenaro, but this to me a 5$ credit. After this I called the restaurant to find that they were open both days. Called grubhub back to a customer service rep telling me "no one here would lie about that and risk their job". Lazy rude pieces of $#*!.

Tip for consumers:
DONT!!!!!!

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