Hi everyone,
I was working on a project with my profile name sourabb on the freelancer.com website, i worked for an employer and the project was nearly 10 days old (time enough to verify anyones account either employer or freelancer), the total milestone was done by the employer, after he was happy with my work he released the milestone i withdrew nearly $180 (after paying the project fee) from my freelancer.com account. I was happy that i will be able to pay my bills as it was my month ending, but after 2 or 3 days when i logged into my account i was suprised to see nearly -$180 in my account, after contacting the support they told me that employer did not verify his account so they send back money to his credit and i need to full fill the negative balance with the project fee i. E -$200.
What the hell did i work for nearly 15 days so after withdrawing the amount i will need to work to full fill the negative balance, just can't these people allow employer to create project once they verify everything. Guys i can tell only one thing this site is so unreliable, you can never be sure when and what time this site will create an issue for you. I am still using this site a bit, but i am totally unsatisfied with the service, so be carefull if you are planing to make this site as your major source of income. I need my balance back to zero as it was not my fault to work on a project, verification is the job of freelancer admin not mine.
Hello, Sourabb. This is Lara and I am from Freelancer.com. Apologies for the inconvenience this has caused you, however, please note that there are certain protocols that are being implemented on the site which I believe has been discussed with you via ticket ID NHZ-825-73811.
Anyhow, I appreciate that you still continue to use the site. If you have queries or you need assistance, do not hesitate to let us know. You may also email me at larao@freelancer.com. Take care!