Sot D.

I bought a Vkworld Vk700 smartphone from banggood.com. First of all, it took 30 days, 5 days more than stated to arrive in Greece. The box had been opened(had no seal and torn bags) but due to waiting for a long time I ignored this. It turns out the phone had a faulty loudspeaker so I sent an email to Support to get a replacement or refund. They answered that they needed video proof so I sent some videos showing the problem.
After seeing them, they answered after about 5 days asking me to send it back to China with the shipping fees ON ME. This is half the price of the phone and it would take months until I received the replacement. I asked them for a better solution and they told me I should choose cheaper shipping (as if I would choose the most expensive solution), I told them this is unacceptable and I wouldn't be buying from them again if nothing is done, I got no response, a faulty phone and 80$ less. I will avoid them from now on and so should you.