I am a big time online shopper. I can tell i've shopped almost all major online clothing companies for last 10 years. Ideeli website is the best clothing store you can imagine. The customer service is also very good. First i thought chatting customer service was a little lame but actually it works better than phone. The reps know what they are doing. Email replied within same day. I stop shopping nordstrom or macys or bloomingdales. I saw a number of bad reviews and i decided to write a real review for ideeli.com. When you order online you have to know very well about your body since you buy items without trying them. You have to be savvy to be a successful online shopper. I've order items from ideeli at least 3 times per month. I never disappointed with my purchase. Yes shipping is sometimes very slow but the price incredibly inexpensive for the brand names! If you need awesome dress for $50, you should be patient.it is worth it. If you are looking for a gorgeous dress and cheap and it should be delivered fast? Come on! Then go to neiman marcus and spend $300 for the dress you could get at ideeli for $50.
Hi Soo,
Thanks for your support! I appreciate you taking the time to share your feedback here. I wish you continued happy shopping on ideeli.
Best,
Jason Faria
Sr. Manager Customer Service