- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I placed an order this last Friday 5/13/2016. I got an email on Friday and Saturday saying the items have been shipped with tracking numbers. I looked in my bank account and the money was taken out. Today I check my email and see a email from you saying that I still had items in my shopping cart but did not finish the checkout How can that be when you already took the money out? I am not going to pay for this twice.
Sonja K.'s review of DressLily earned 4 Very Helpful votes
Sonja hasn’t received any thanks yous.
Sonja doesn’t have any fans yet.
Sonja isn’t following anybody yet.
Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Sonja,
Thank you for notifying us of your complaint.
You placed 2 orders and the other one was waiting for payment, for the paid order, we have sent you the shipping details, please check our email.
Here we extend our sincere apologies for the inconvenience.
Best Regards
Dresslily Customer Service