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Sona F.

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Total Points
81
0
1

1 Review by Sona

LiveCareer

  • LiveCareer

“BEWARE”
8/17/15

Ive never experienced such a thing. I first paid for a week cca 2 dollars. But out of nowhere without my agrement this site have debited cca 80 dollars from my account today. I was shocked to get my account statement. I am seriously requesting to REFUND the whole amount ASAP in my account. Im really dissapointed, horrible business practices...

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  • 190K Views
Helpful  (1)
Thank you
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Laura T. – LiveCareer Rep

Hi Sona F.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

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