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I found the web sites basket and checkout process a nightmare. I provided the vital bank details etc before I could view and amend my shopping list which didn't work constantly. I had items in my checkout that didn't correspond to the total cost, which doesn't indicate the shipping cost until I agree the nonsense total costs. Emailed customer service as concerned as to the safety of my account details. No one has return my email. Why don't the y have a phone number, amazon do, all uk shopping sites do why not jandm. Don't feel they are trustworthy.
Tip for consumers:
Don't use them
Sofia L.'s review of Joss & Main earned 8 Very Helpful votes
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I placed an order online during president's day sale. They shipped the wrong item. I tried to...
Will never order from this company again! Waited months for a complete bed and made repeated...
