Snowy S.

Since so many people complain about the gift card balance all gone after 100 days and raise doesn't bother and sorry u are screwed I cannot help kinda thing.

I am one of the victims, there is something painful I learnt from the 10 hrs of panic and anger on phone calls to raise, to Wholefood and TJMaxx store managers and customer services. Meanwhile, I am a mother of a crying 10 months old baby who I was carrying him at the TJMaxx store trying to resolved the 0 balance giftcard (I purchased from raise) problem with no results and no help. I learnt this lesson the most painful way. I cannot believe I let myself go through such terrible experience because of a mistake of buying their giftcards on raise.

I learnt This is how unsafe it is about giftcard is that, because we don't have the original purchase receipt! I thought the TJMaxx physical giftcard was safer but not really. The person who sold us the card report lost or stolen card and get his card replaced and zero out our balance.

Because TJMaxx will only ask for the original receipt and credit card proof of payment, if u can tell them the purchase date they can help you. But of course we Will never know that piece of information. And the store asked where u got the gift card from, once they know it's from raise they said sorry we cannot help u at all.

Anyways, dont buy any gift cards unless u use it right away. That's the only suggestions most people will tell me. Or prepare to cry and panic at the store when u wanna use it to make a few purchases for your baby and family just like me.

We lost 600 dollars because of bad gift cards. Stay away from raise. It's really not worth your time and energy to go through all these troubles. U will be panic and angry like me when u found out the gift cards no longer has any money in it without u using it at All and 100 days fly pass. Raise won't even try to resolve the problem at all and throw u the its pass 100 days right away. I seriously think they are part of the scammer business now, because many of my friends experience the same thing (being scammed).

Do u guys have any "buyer be aware" experience to share or any painful stories like mine to share? Please share it here and on their Facebook and Twitter to let everyone knows!