SM H.

Furious dosen't even BEGIN to describe my mood right now. I had a free listing on Wedding Wire, and I was given some song and dance that, by having a paid listing with them, that I would get more traffic and more bookings. My contract ends with them soon, and I have gotten the same results as I would have with a free listing - a big, fat ZERO. The ONE bride who contacted me last week in the almost one year I've had a paid listing was only interested in price (read: Bargain Shopper), and she didn't book with me. Over a thousand dollars spent, and I've gotten NO substantial return on my investment. And while it's true they do offer some seminars, you could find the same things out by doing some research on your own, and sometimes other vendors will offer the same types of webinars for free. I measure the success of working with a vendor based on my ROI from the involvement, and since I haven't even broken even on this, I'm rating this one a solid ZERO. I'm in business to make money and not throw it away, and the only people who made money on this transaction were the people at Wedding Wire.

ADDENDUM 12/27/13 - The closer I get to the end of my contract with Wedding Wire, the angrier I'm getting, and I'm pretty well steamed right now. I have no way of figuring out how much actual traffic I've had to my Wedding Wire site, even after visiting my dashboard. I wasted $1,080 advertising with these people and have nothing to show for it. I wonder if we should consider a class action suit because it looks like I'm not the only person who got burned by these people. Save yourself the money and stay with your free listing!

IN RESPONSE TO LAUREN: I did work with my Customer Rep and nothing she suggested worked. Changing images, posting offers, nothing. In terms of traffic, I can count on one hand through my GA the number of people who actually clicked through to my site. The ONE person who did was way below my price range. I still stand by my original statement that Wedding Wire isn't worth the high investment I made in it, especially since I was led to believe that a paid listing with your site would increase bookings.