Slavic D.

First hand experience of having my bad reviews DELETED off the platform as if they didn't happen. Reviewed 2 stars on a very expensive, very-well selling WP theme (listingpro-multipurpose-directory-theme). After about several hours my review was no longer.

What happened, in short, is: I have accepted a project. The 10% commission was charged against my account straight away. The next day client fails to provide materials for me to work on and the following day he says that he needs to cancel the project. He cancels the project and here's a fragment of the discussion that followed with freelancer.com chat support:

[...]
05:18 Rose D: It shows that the project "Write a script for a live bettering website" has indeed been cancelled.
05:18 Rose D: What I can do for you is contact your employer ******** about this project if they are still interested in working with you. Would you like me to do so?
05:19 [user]: What?
05:20 [user]: Why would I want you to do that?
05:20 [user]: The client told me alredy he can not supply the materials required and is thus cancelling.
05:20 [user]: Have you seen my question? I have asked when are the $20 that were taken from my account when I accepted the project going to be refunded to me?
05:23 Rose D: Generally our project fees are non-refundable, regardless of the completion of the project.
[...]

What followed next is freelancer told me they would refund my $20 as an exception.

This is just one of my many disappointments with them regarding a lot of different issues.