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Skip S.

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1 Review by Skip

Booking.com

  • Booking.com

“DO NOT USE THIS SERVICE!”
5/9/14

DO NOT USE THIS SERVICE!
They have very fine print and will charge your card well in advance (regardless of what it says). They will charge you the FULL Amount even if you cancel and you play hell to try and get your money back. We used them a lot in 2013 and the places we found were pretty lousy, dirty and had horrendous service. The Customer service representatives are arrogant and don't give a damn about your issues.

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Bookingcom T. – Booking.com Rep

Hi there,
I'm sorry to hear you feel this way. I'd like to contact the hotel and
Find out what happened on their end. May I please have your booking
Number?
Regards, Mac
Booking.com Customer Service Team

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