Sissy H.

I usually take my clothes I do not wear to Good Will or The Mission, I get a nice write off on my tax return. I sent in mostly new items that had never been worn or barely worn and was sent a message that none of them were able to be used in the store. Some of the items even had tags still attached and the message is below
Thanks for sending your Clean Out bag to thredUP! Unfortunately, we were unable to accept any items from your bag.

Please note that all clothing we accept gets resold to other families. Because these families trust that thredUP only offers top quality clothing, we have to be very strict about the clothing we accept. Our quality specialists are incredibly meticulous and often catch minor signs of wear that are easily missed.

We thank you for trying our Clean Out service and hope you found this information helpful.

Should you want to give thredUP another try, you can learn more about what we accept here.

I carefully went over every item to make sure it was accepted and as I said none was worn out or even worn in. I do not recommend anyone to send in a clean out closet bag to this company.