I bought a $1.95 resume from this company and the ripped me off without enough explanation. They just made me an account and just renewed the account and charged me AU $48. They just want your money, they're rude and their service in rubbish
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly with the email address you used to create your account if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer
sina Has Earned 4 Votes
Sina R.'s review of LiveCareer earned 4 Very Helpful votes
Hi Sina R.,
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly with the email address you used to create your account if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer