I had a vacation planned and ordered from this company for some cute inexpensive dresses. I paid for expedited shipping, which was almost $20, and a month later still no product. I've tried to call the customer service line and when the line isn't busy and the call actually goes through, the person at the other end answers and doesn't even say hello? They just sit on the line. When I tried talking they hung up the phone. Worthless customer service, I would rate the products too but I haven't got them! They get a 1 because 0 isn't an option.
Dear Sierra F.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Would you mind providing us your valid order number or email address? So that we can get in contact with you and offer you a better solution.
Please feel free to contact us
http://www.rosewholesale.com/m-article-id-12.html
Thank you again for bringing these matters to our attention.
Kind regards
Rosewholesale Customer Service