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shruti V.

Contributor Level

Total Points
83

1 Review by shruti

  • Groupon

9/18/10

I love it! Here's why - it has some really genuine designer stuff, that i won't even look at otherwise, at insanely low prices - thats the bottom line.

But of-course, since nothing comes free, you have to pay for this in other ways
- it charges $10 for shipping, which, in my view, is insane
- it takes ages to reach you. But, the shipping dates are specified next to the product in your cart. And, till date, i have almost always received items before the estimated dates. There was a delay once. But i didn't mind it because ideeli gave me a $10 credit for that.
- Some of the products cannot be returned - again, this is clearly noted next to the product description
- You have only 7 days (from shipping date) to return the item - so you never buy something unless you are sure you'll keep it
-Unless you decide to pay for the membership, lost of cool stuff gets sold out before you get to it
- Your cart is not saved for more than 10 min. Hence, if you thought you could save the cart, fill it up, and then order (and save some shipping costs), it does not work

Despite all this, i have been able to get some really good stuff from there so i am going to go back. Also, in the last year, i have shopped there atleast once a month if not more. With experience, i have gotton better at using the site.

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DeeDee L. – Groupon Rep

Hi Shruti: It's great to hear from you, thanks for the feedback. We recently changed the shipping policy so now it's a $10 flat fee on all of your orders throughout the day - whether you checkout one or twenty times, the shipping is always $10. Hopefully, that will free up the ten-minute timer checkout stress for you. We're so glad you've enjoyed shopping with us so far, and we welcome all questions and feedback you may have in the future; thanks for being an ideeli member!

Jason Faria
Customer Service Manager

Ideeli, Inc.

shruti Has Earned 3 Votes

Shruti V.'s review of Groupon earned 3 Very Helpful votes

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