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shray s.

Contributor Level

Total Points
81

1 Review by shray

  • SHOP BY US 1

3/13/13

"THE WORST PLACE TO SHOP FOR SUNGLASSES!

Iv mailed them 3 times since i got the sunglasses after 18 days of placing the order! And got a reply just now...
Here are the problems/defects i get my sunglasses with:-
**1** the product i got has 2 big scratches where the folded temple bars touch the lens.
**2** warranty card not signed/stamped.
**3** neck string missing.(they knew about this and did not inform the customer until now when i mailed em 3 times!)

No one replied to my mails for 2 days. But just now got a very useless reply.

Now i dont know how people can buy sunglasses from them if they are giving scratched/discarded products...

I couldve settled if they could refund some amount which would save them discarding this piece and issuing a new one. But they dont seem to be ready for tht either!

Wow!

I was also told about the 7$ discount at the time of check out. But the billing was still done without the discount.

This is really unacceptable.

A very very very unhappy customer.

Now IF AND ONLY IF they can give the reduction and refund of price or some possible way to get my sunglasses without waiting for 18 days after; they receive this scratched product, i am willing to re-write my review.

NEWS!
Now they say that the manufacturer RAN OUT of the neck strings!
1. you shouldve told this to me when you were shipping the product.
2. or probably offered a discount on it.

NOW they want me to SHIP IT BACK at MY OWN COST... so i pay $40 to ship it back and lose the $40... the WORST PLACE TO SHOP FOR SUNGLASSES!

Please dont buy anything from here... ul be cribbing as much/more than me!

Shray"

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