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Be prepared to spend a LOT of time on the phone with customer service to fix brazen, unacceptable lapses in quality. 2 $300 ceramic lamps in massive boxes arrived crushed, completely broken and predictably so, with zero protective packing inside of them. In minute 15 of hold with someone trying to get the boxes picked up and my money refunded.
An owner canceled three days before a major professional conference putting our company in a terrible situation. Homeaway was absolutely no help whatsoever. Entirely focused on owners with no protection for renters. Very disappointing.
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Do NOT order from this company. Over 5 months ago, I paid $2500 for a dining set and received a...
My order will never showed up, and even though I paid for the insurance they offered—which...
Hello Shonu, we are terribly sorry for this disappointing experience. We see our customer care team has resolved this issue for you. Should you wish to speak with someone further, please contact customerassistance@onekingslane.com.