Thumbnail of user shonah

SHONA H.

1
Level 1 Contributor

Contributor Level

Total Points
311

About Me

Hardworker who sometimes has to spend online.

How I Can Help

I don't like bad service and I don't like getting ripped off. Just like everyone else i want a fair go and fair deal.

2 Reviews by SHONA

  • Webjet

4/6/16

We had a very traumatic time while we were away that traumatic time was burying my husbands younger brother. We wanted to book on Emirates which is who we with or get loved ones to fly with. Thinking this was all taken care of only to get to Auckland international airport to get on a comfortable flight. Emirates no check in. So after asking around different airport staff we were told to check in with Qantas. The flight with Qantas was so bad my husband needed oxygen during the flight. There was nothing telling us webjet had rearranged our selection and put us on a Qantas flight. No happy at all.

  • DHgate

4/6/16

DO NOT BUY ELECTRONICS FROM THIS SITE. THEY ARE SUBSTANDARD PRODUCTS, CHEAP AS BECAUSE THEY DON'T WORK AND TO GET ANY HELP WITH REPLACEMENT WELL THATS BULL$#*! TOO. GRANDSONS IPAD HAD A FAULT FIRST DAY WE GOT IT, THEY NEEDED EVIDENCE HOW CAN YOU PHOTO SOMETHING WHEN ITS NOT WORKING HUSBANDS PHONE SAME THING, NEED EVIDENCE. SENT THEM BACK TO PEOPLE WHO SOLD THEM THROUGH DHGATE.COM NO ANSWERS NO PRODUCT AND MONEY IS NOT RETURNED NEARLY 4 MONTHS LATER NOTHING NADA ZILCH ZIP. DO NOT SHOP ON THIS SITE. YOU WILL REGRET IT WHEN IT COMES TO ELECTRONICS.

Thumbnail of user joyy7
Joy Y. – DHgate Rep

Hi Shona!

We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.

We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.

Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs

Thank you so much for your cooperation and have a wonderful day!

Regards,

Riane
DHgate

SHONA Has Earned 11 Votes

Shona H.'s review of DHgate earned 9 Very Helpful votes

Shona H.'s review of Webjet earned 2 Very Helpful votes

SHONA hasn’t received any thanks yous.

SHONA doesn’t have any fans yet.

SHONA isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user carmels42
Carmel S. reviewed Webjet
3/11/23

I have $1050 worth of useless expired Webjet vouchers. I realise that that is an expiry date on...

Thumbnail of user cll42
CL L. reviewed Webjet
2/27/23

Don't deal with them, they will steal your money! Soon as you booked with them. Expect nothing in...