Shirley S.

I ordered a mobile phone, received it a month later and the touch screen was not working. I emailed TinyDeal and they asked I send it back and obviously pay for the shipping myself. When they received it, they told me they will send it for repair, they did not want to replace it. So I had to wait for more 50 days to receive the mobile back. Once I received it the stylus was missing! I emailed them again and they said I didn't send it back with the mobile phone in the first place. They had told me that the mobile was received "good" when I returned it. And although I sent a multitude of emails saying that I want a stylus cause I did send it back they kept blaming me!

Something else I really don't like is that the customer "service" representative always change from one email to the next so it feels like you're starting all over again every time.

Not recommended!