Shirley P.

Purchased a wii fit game and balance board it stated in stock and dispatched usually within 48hrs, also stated money not taken out of account untill goods are dispatched, lies on both counts! I called the company after a week to be told they were still waiting on delivery of the stock I then pointed out that it stated they had the item in stock and the girl told me she would correct it on web page I kept checking and this was not done for at least another week, i also pointed out that they say no money will be taken untill item is dipatched they couldnt tell me why my account had been touched! I then cancelled my order and was told refund would take 4-7 days that was nearly 2 weeks ago and 2 fone calls and email later and Iam still waiting. Very unsatisfied and £50 poorer customer.