shirley C.

Dear All

Would like to share some experience that I have purchase from asia-fashion-wholesale.com.
I am a regular customer, recently just experience a few unhappy incident.
I order a few items clothing n bags but I realize that the bag I received the strap is missing, I email to them what I got is " they will refund 30% " mean 3USD, I told them I don't want any refund I just need them to send me the missing strap. Then they say ok. Will send the missing strap together once I have place a new order. When I place new order they just send out my order w/o the missing strap then they say the missing strap is not available. Previously incident also happen the same thing they expect u to place new order n send together in ur new order after that they will say there is no replacement for the defect or missing items. Just refund certain %. I even wrote email to file complaint they also they not reply to my email. I find that their service is SUCKS. The quality so-so only. They do not have a specific person who can attend to u when such incident happen. Email send out different person who will reply to u in different ways. SUCH as Phil, Scott, Hedi. When place order with them have to pray hard that every orders there no defect or missing item. Then its will goes smoothly. Coz their service is sucks when u need them to handle this issue. When u purchase a bag w/o strap they tell u " the bag still can use its just only w/o the sling strap u can either use or sell it" is this what their service to customer.