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shirin r.

Contributor Level

Total Points
82

1 Review by shirin

  • Etsy

5/26/15

I purchased (2) 6-foot dining tables from Buehlerfurniture thru Etsy for $1530. 00. Initially, communications with the seller were professional. When the order arrived, one table slightly slumping and the other table was perfect. I reached out to the seller to ask if it would get worse, we were disappointed but could live with it. He promised it would not get worse. 2 months later its ridiculous, slumping, pathetic, bowed table looks awful, much much worse. I reached out to the seller to replace the table and the seller stopped responding. I reached out to Etsy to help with the seller and they gave the excuse that it was past the dispute time window even tho the seller promised the table would not get worse. I am so disappointed by the customer service, lack of ethics, professionalism and quality of product from this seller and Etsy.
I used to love Etsy. This experience was very negative.

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Shirin R.'s review of Etsy earned 2 Very Helpful votes

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