I posted a job and sponsored it. I went to check in on it today and found out that my account has been disabled. Indeed did not contact me to let me know this. My job posting is no longer up, and as far as I know it hasn't been up for days. No reason or cause was given to me.
To add to this, I tried to contact Indeed thru the employer support center. The page that asks "What best describes you?", "what do you need help with?", and "briefly describe the issue" is not letting me press "continue." I have tried on multiple browsers. There is no help phone number available or email address I can contact directly. I am a paying customer who has zero access to customer support. My only hope is to post here.
I've used Indeed before successfully at my old company. I am in disbelief that this is how I am treated. This is absolutely unprofessional.
Hello Shira, we're very sorry to hear you've had a negative experience with Indeed. We have reached out to you directly through email to assist further. Thank you.