shirah f.

HORRIBLE shopping experience!
I like their selection and their prices are whatever, considering everything is all brand names - obviously your going to have to pay extra for them!
HOWEVER... g-d forbid you have a problem with your order and have to contact their customer service... i would rather bath with sharks! I had to return a damaged merchandise that i spent >$1200 on, and it took >2 months!... Dont even bother calling bc you can never get through and no one will ever return your calls!... and cross your fingers if you send them emails bc they only respond to about 1/5 emails I sent them, never once did they apologize for their service/delay, even though I complained to them numerous times!... I would not order from them EVER AGAIn!

I do recommend: SHOPBOP BEST CUSTOMER SERVICE and great variety!