Shina A.

I have a few conditions that require ongoing management and daily intake of right supplements. I recently switched from another Ayurvedic online provider to Banyan Botanicals. Overall, very happy with their database, information, superior product quality and informative and helpful newsletters. Happy to have found this online retailer that grows its own herbs and follows traditional manufacturing process that require careful timing and step by step methods.

I am an online shopper that almost hates going to the malls. I buy nearly everything that can be bought from on line retailers. Have been buying from Overstock for years. They are great for outer wears. Fantastic price and high quality products for coats, sweater and jackets. Pretty good selection for comforters, bead spreads etc. too. Not too good for dresses and certainly no no for jeans and pants.

This is the second time I ordered from Rosewholesale. The first order arrived quickly but the quality of products were fairly poor. Decided to give them a chance and ordered again about a month ago for 4 items. Received email about payment and statement saying" you will receive a shipment notice with tracking #). Nothing received. Sent an inquiry and no reply received ( they have 1 business day dislcaimer). Sent a second one and called the number, was told " I will reply to your ticket number. Check your email". Well, email says give it few more weeks, you did not pay for tracking so can't track (though there is a tracking #). Now, I have routinely bought from international sellers, almost 6-7 times/month for years. Only had a problem once and it was promptly resolved by seller. Never had this poor customer service before. Not expecting much and will possibly not buy again.