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Shimon M.

Contributor Level

Total Points
82

1 Review by Shimon

  • Booking.com

7/31/14

I have recently made a hotel reservation at Booking.com with an option of free cancelation.
At the same day my credit card was immediately charged ($163 for the first night of my stay). Now I would like to cancel my booking and I want to get my money back (cancel this charge).
How can it be possible - to have an option of free cancelation and, on the other hand, charging my credit card?
What steps should I take now?
If I cancel this booking, will it automatically refund my credit card?
I usually make many reservations at Booking.com and it never happened. Now it makes me worried.
Waiting for your prompt answer.

Shimon Has Earned 2 Votes

Shimon M.'s review of Booking.com earned 2 Very Helpful votes

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