I have recently made a hotel reservation at Booking.com with an option of free cancelation.
At the same day my credit card was immediately charged ($163 for the first night of my stay). Now I would like to cancel my booking and I want to get my money back (cancel this charge).
How can it be possible - to have an option of free cancelation and, on the other hand, charging my credit card?
What steps should I take now?
If I cancel this booking, will it automatically refund my credit card?
I usually make many reservations at Booking.com and it never happened. Now it makes me worried.
Waiting for your prompt answer.