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I wrote a review similar to this and removed it because I thought Wanelo had fixed the problem- THAT'S NOT THE CASE
If I could negative stars I would ~ As a seller on Wanelo. I am not happy at all. I have contacted Wanelo's support team over and over because of one reason or another. I am having issues with the whole app I cannot verify my settings, they charge the wrong tax on orders they only estimate sales tax which I believe is against the law.
I placed a test order yesterday for $14.00 + Shipping 3.99 than there is a charge for $3.30 for Taxes and Fees (Tax on 14.99 should be $1.26) not sure what other fees are - I asked and question not answered - Total test order was $21.29. I refunded the order however, I could only refund $19.34 (Tax amount on refund shows $1.35) not sure where the other money is that I paid on a test order - Looks to me like there are hidden Wanelo fees on top of the commission they take for each order. Very unprofessional - Seller's and Buyer's beware
Sheryl A.'s review of Wanelo earned 7 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Sheryl! As a Marketplace, we have a minimal processing fee that is applied on each purchase and will reflect under taxes and fees. You can read the details of this fees under help.wanelo.com. We do have a dedicated support team to assist our merchants on issues and I would be happy to direct your inquiries to our Mechant Support specialist to help verify your account settings as well as explain the details of tax fees. Please send us a private message and I can have someone assist you immediately. Thank you very much!